Contact
By e-mail: contact@usparcelrates.com. There is no form and no phone line, and nothing you write is passed on to the Postal Service, a carrier or anyone else.
What helps us most
- A new price file: a Notice 123 file published on Postal Explorer, or a ruling of the Postal Regulatory Commission on the January 2027 prices.
- A price or a zone that does not match what the Postal Service shows for the same weight and ZIP Codes, with both figures.
- A rule we read wrong: quote the section of the Domestic Mail Manual that says otherwise.
- Embedding the calculator on a store, school or library page: the code is on the embed page.
What we cannot do
We are not the Postal Service. We cannot track a package, file a claim, sell a label or change a delivery. The Postal Service handles all of these on usps.com and at its Post Offices.